1. General Terms for Tour Packages
- Displayed packages cannot be booked for long weekends, festivals, holidays, Christmas or New Year unless explicitly confirmed.
- Only base category rooms are provided by default. Upgrades are subject to availability and charged extra, payable at the hotel.
- Standard hotel check-in is 12:00 Noon and check-out is 11:00 AM (may vary by hotel). Early check-in/check-out is subject to availability.
- You must provide the correct ages of all travellers at the time of booking. Incorrect ages may attract penalties from suppliers.
- If the preferred room category is unavailable, we will arrange similar standard accommodation.
- Any changes in government taxes, hotel or safari charges, or fuel surcharges will be informed prior to your travel date and will be chargeable.
- Ranthambore Safari Co. is not responsible for any loss, theft, or damage to luggage or personal belongings during the tour.
- We reserve the right to make necessary changes to the itinerary or safari if required by operational or safety reasons.
2. Special Monsoon Cancellation Policy
If the park is closed due to heavy rain:
- Gypsy bookings: 75% refund.
- Canter bookings: 65% refund.
Note: If your permit has already been issued, refunds are not available.
3. Current / Tatkal Bookings
- Booking confirmation may be sent one day prior to the safari date for morning slots, or the same day for evening slots.
- If the safari does not get confirmed, 100% of the amount will be refunded.
- If the safari gets confirmed, no refund will be issued under any circumstances.
- If a customer cancels a current/tatkal request before the due time, the following charges apply:
25% cancellation fee for Gypsy safaris • 35% cancellation fee for Canter safaris.
4. Safari-Specific Terms
- Gypsy and Canter safari payments are non-refundable once confirmed. If a tour package is cancelled, the safari component is not refunded.
- If your safari is not booked due to technical error or non-availability of seats, the full amount received for that service will be returned to your original payment method and we will inform you accordingly.
- Separate cancellation rules may apply during peak seasons and holidays such as Holi, Diwali, Christmas & New Year. The applicable policy will be communicated for your booking dates.
5. Cancellation / No-Show / Early Departure
- Refund requests must be raised within 14 days of purchase. Refunds are processed to the original payment method within 7–14 business days after approval.
- Cancellations within 48 hours of the service: 50% refund. No-show: no refund.
6. Important Notes About Cancellation
- Booking holding amount is non-refundable.
- If a Canter is replaced with a Gypsy or vice-versa, the price difference will be refunded to you.
- If a permit is not generated, we refund 70% of the total tour cost (GST and payment-gateway charges are non-refundable).
- The tour date itself is not counted while calculating cancellation windows.
7. Payment Policy
- We accept bank transfers, UPI (Google Pay, PhonePe, Paytm), and major credit/debit cards.
- You may pay 50% advance to hold the booking on a confirmed basis, with the remaining 50% payable on arrival.
- You can pay 100% in advance to confirm immediately and may be eligible for additional benefits or discounts.
- All applicable taxes, surcharges, entry fees, and statutory charges are payable by the traveller.
8. Liabilities, Force Majeure & Jurisdiction
Liabilities & Price Revisions: After a package is finalised, any subsequent hikes by authorities (e.g., permit fees, guide fees, taxes, fuel surcharge) will be chargeable as per actuals.
Force Majeure: Events such as weather, strikes, fairs, technical problems, overbooking by hotels, closures, or restrictions at time of visit may cause changes or cancellations. We will arrange suitable alternatives where possible; however, we are not liable for refunds or compensation for delays or circumstances beyond our control.
Jurisdiction: Any dispute is subject to the exclusive jurisdiction of the competent courts at Sawai Madhopur, Rajasthan, India.
9. Declaration
We are a private travel agency and are not authorised by, nor affiliated with, the Forest Department. Our services include booking safaris, arranging hotel accommodations, coordinating transport, and facilitating tour packages on behalf of customers. We operate independently and charge a reasonable service fee. Prices are subject to variation based on demand, particularly during peak booking periods.
All reservations for facilities within the Ranthambore Tiger Reserve (including entry and stay) are provisional and may be modified or cancelled by the Field Director without assigning reasons. As per park rules, there is no cancellation, rescheduling, or refund for any confirmed safari permit.
10. Contact & Support
Questions about these terms or a cancellation? Reach us through our booking page.
By booking with us, you agree to these Terms & Conditions and the applicable park and authority rules.